We believe support should be personal. We understand that no two organisations are the same, and have steered clear of a cookie cutter approach to support agreements.
With 360 Engineering, you decide on the level and type of support that you need, so that it’s a perfect fit for your organisation. We then work with you to tailor a personalised support package to meet your specific needs, so you pay only for what you need and nothing you don’t.
In times of need, we understand that you want to speak to a real person first-time, every time. Our free-call 1800 number is manned 24 hours a day, everyday. You don’t work 9-5, so neither do we.
Our support capabilities cover:
- 24 hour telephone support
- Remote access problem management
- Onsite support
- Responsive, timely call-outs
- Scheduled system functionality audits
- Scheduled maintenance runs
- Agreed response times for different support events
Call us today on 1800 360 364 and talk to us about how we can support you.